What is Swift Route?
Swift Route is a Ghana-based fintech platform that provides secure, fast, and affordable financial solutions — including payment gateway services, virtual wallets, remittances, and merchant tools.
Who can use Swift Route?
Both individuals and businesses can use Swift Route. We serve merchants, freelancers, NGOs, enterprises, and anyone needing to send, receive, or manage funds.
How do I sign up?
Click on the “Get Started” button on our homepage. You can choose between a personal account and a business/merchant account. Complete KYC and verification to activate services.
Frequently Asked Questions (FAQs)
Security & Compliance
Is Swift Route secure and regulated?
Yes. Swift Route is PCI-DSS certified and compliant with ISO 20022 and ISO 8583 standards. All data is encrypted and managed under strict regulatory oversight.
What KYC documents do I need?
For individuals: a valid ID and proof of address. For businesses: business registration documents, TIN certificate, and a representative’s ID.
How do you handle fraud or disputes?
We have a dedicated support and compliance team. Any suspicious activity is flagged instantly, and disputes can be raised via the dashboard or support center.
Payments & Wallets
What payment methods does Swift Route support?
We support card payments (Visa, Mastercard), mobile money (MTN, Vodafone, AirtelTigo), bank transfers, and wallet-to-wallet transactions all via one platform.
Can I receive international payments?
Yes. Swift Route allows users to receive payments from abroad directly into their virtual wallet or local bank account, with real-time remittance tracking.
How does the wallet system work?
Once your account is verified, you can create a multi-currency wallet. You can send, receive, and store funds, make payments, and withdraw to your bank or mobile money account.
Technical & Integration
Do you offer APIs for developers?
Yes. We provide secure REST APIs with sandbox access, detailed documentation, and technical support for easy integration with websites, apps, or backend systems.
Can I customize my payment checkout?
Yes. Merchants can fully customize the payment interface to reflect their brand including logo, colors, and user flow.
How can I test your system before going live?
Use our sandbox environment for integration testing. You’ll find test credentials, simulated data, and performance feedback tools in the developer portal.
Merchant Services
How can my business accept payments using Swift Route?
Once registered as a merchant, you’ll receive API access, checkout integration tools, and a dashboard to accept payments via card, wallet, and mobile money.
Can I track payments in real time?
Yes. Our merchant dashboard provides real-time transaction logs, analytics, settlement timelines, and payout summaries.
Does Swift Route support bulk payouts?
Absolutely. You can process thousands of disbursements to staff, customers, or agents using our bulk payment tools with scheduling and approval workflows included.